Try the new and improved Self-Service Portal experience!
The Self-Service Portal has a new name –
BoydNow – a new look, and some great new features.
Got Questions? Bingo’s got answers!
![](https://static.boydgaming.net/boydstyle/assets_v4/hero/Bingo_134x134.png)
Meet Bingo, your Virtual Agent, here to help with all your IT needs and more!
You’ll find Bingo available on every page of the Self-Service Portal.
Click the Bingo icon:
to get started anytime!
What can Bingo do for you?
- Request or Access Something – Browse the Human Resources, I.T., and Payroll Catalogs to order hardware and software, request access, and everything in between! Chatbot helps you search the Self-Service Catalog with ease.
- Search Knowledge Base – Explore all available articles published by IT, Human Resources, Payroll, and more! Learn more about the tools you use every day and find simple solutions to questions and concerns.
- Check Ticket Status – If you have any open issues or requests, you can quickly check the status, review notes, and provide feedback.
- My Approvals – Review awaiting approvals for all Self-Service requests, such as Requests for Access and Purchase Requests.
- Report an Issue – Need help with an IT issue? Tell Chatbot what’s going on! He’ll try to find solutions in our Knowledge Base. For more help, Chatbot will connect you with a Boyd Gaming Support Center Team Member via Live Chat, available 24/7.
- Self-Service Password Reset – Need to reset or unlock your Windows, Halo360, iSeries, or CMS password? Chatbot will walk you through it! If you run into any trouble, Chatbot will connect you with a Support Center Team Member via Live Chat, available 24/7.
- Need More Help? – Connect with a Boyd Gaming Support Team Member via email or Live Chat, available 24/7.
Visit BoydNow Self-Service Portal